Privacy Policy

Last Updated: June 2026

Privacy Policy

Limewash Studio ("we", "our", or "us") is committed to protecting your privacy and handling personal information in a responsible and transparent manner

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, request a quote, or engage our services

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Project address or suburb

  • Photographs of your property

  • Information relating to your project, renovation plans or property

  • Any information you provide through our enquiry forms, emails, text messages or social media platforms

We may also collect certain non-personal information automatically, including:

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Pages visited on our website

This information helps us improve our website and services.

2. How We Use Your Information

We collect and use personal information for purposes including:

  • Responding to enquiries

  • Providing quotes and estimates

  • Assessing project suitability

  • Communicating regarding services

  • Scheduling consultations and site visits

  • Providing customer support

  • Improving our website and services

  • Sending relevant service-related communications

We will only use your information for purposes reasonably related to your enquiry or our services.

3. Property Photos and Project Information

Photos submitted through our website, email, text message or social media may be used for:

  • Assessing project suitability

  • Preparing estimates and proposals

  • Recommending suitable finishes and colour directions

We will not publicly share identifiable images of your property without your permission.

Where permission has been granted, project photographs may be used for:

  • Website portfolio content

  • Social media content

  • Marketing materials

  • Before and after project showcases

Clients may withdraw permission for future marketing use at any time by contacting us.

4. Marketing Communications

We may occasionally contact you regarding:

  • Your enquiry

  • Quotation updates

  • Project-related information

  • Relevant Limewash Studio services

We do not sell or rent personal information to third parties.

You may request that we stop contacting you at any time.

5. Third-Party Services

Our website may use third-party services including:

  • Website analytics providers

  • Form submission software

  • Email service providers

  • Social media platforms

  • Advertising and remarketing services

These services may collect information in accordance with their own privacy policies.

We encourage you to review the privacy policies of any third-party services you interact with.

6. Website Analytics and Cookies

Our website may use cookies and analytics tools to better understand how visitors use the site.

Cookies help us:

  • Improve website functionality

  • Measure website performance

  • Understand visitor behaviour

  • Improve marketing effectiveness

Most web browsers allow you to manage or disable cookies through your browser settings.

Disabling cookies may affect some website functionality.

7. Storage and Security

We take reasonable steps to protect personal information from:

  • Unauthorised access

  • Misuse

  • Loss

  • Disclosure

  • Modification

While we take reasonable security precautions, no method of online transmission or electronic storage can be guaranteed to be completely secure.

8. Disclosure of Information

We may disclose personal information where necessary to:

  • Contractors or service providers assisting us in operating our business

  • Professional advisers

  • Regulatory authorities where required by law

We will not sell your personal information to third parties.

9. Access and Correction

You may request access to personal information we hold about you.

If you believe information we hold is inaccurate or incomplete, please contact us and we will take reasonable steps to correct it.

10. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.

Any updates will be published on this page.

12. Contact Us

If you hae any questions regarding this Privacy Policy or how your information is handled, please contact:

Limewash Studio

Email: limewashstudio@gmail.com
Phone: 0432 622 022
Website: www.limewashstudio.com.au